Argo Pro signs streamlining deal

Argo Pro, a subsidiary of Argo Group International Holdings, has unveiled a partnership with eBaoTech Corporation to streamline Argo Pro’s core insurance processes.

The aim of the partnership is to better serve agents, brokers and clients. eBaoTech specialises in both traditional on-premise software and microservices based cloud solutions, whilst Argo Pro offers a broad portfolio of management liability products that can be accessed through a single professional lines platform.

“This partnership will help us improve business processes, as we actively pursue innovative ways to serve customers,” said Kevin Rehnberg, president of US operations at Argo Group. “We are looking forward to using more cutting-edge eBaoTech capabilities to improve products and operational processes.”

Argo Pro will use eBaoTech’s platform to integrate policy administration, claims handling, billing and sales-channel administration. Argo will also incorporate a new generation of eBaoTech products that feature a wide variety of new capabilities, including a quick-rate tool and multi-quote options, which it said will enable it to respond faster and more effectively to brokers.

The new eBaoTech technology will integrate with Argo’s internal core systems, such as data warehouse, document management and forms generation. According to the partnership Argo’s responsiveness to customer needs will improve greatly due to the enhanced configuration capabilities that enable the company to make changes quickly to products, rates, business rules and user-interfaces.