Mosaic inks deal for operating platform
Bermuda-based Mosaic Insurance has agreed a strategic partnership with WNS (Holdings) to create a digital first system to support its operations.
WNS, described as a leading provider of global digital-led business process management solutions, has signed a multi-year partnership to create an operations model for underwriting and claims support, reinsurance processing, and finance and technology services.
Mosaic said WNS will leverage its deep domain expertise to build digital-first operations to improve efficiency, customer experience, and market positioning. WNS will also drive actionable insights by improving data management and embedding advanced analytics to support Mosaic’s growth in niche specialty products.
As part of the technology services solution, WNS will set up an automation Center of Excellence (CoE) to identify automation opportunities across business functions.
It said WNS has established a multi-tower, multi-location process, including a core middle-office delivery team alongside Mosaic’s internal operations centre. The partnership with WNS will enable Mosaic to continue focusing on market innovation.
“WNS understands the insurance industry and the complexities of Mosaic’s unique model as an insurer combining Lloyd’s syndicate and agency serving a variety of capital partners,” said Mitch Blaser, Co-Founder and Co-CEO of Mosaic. “This alliance helps us stay nimble, grow efficiently across geographies, and bring the best solutions to our clients as we develop.”
“Our collaboration with Mosaic Insurance highlights WNS’ unique capabilities in delivering domain-centric, technology-led specialty solutions for the Lloyd’s of London market. We have already taken our first steps on this journey, working with Mosaic to build a digital workflow ecosystem enabled by hyperautomation,” said Keshav R. Murugesh, Group CEO, WNS.
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