Mosaic restructures management to sharpen focus on agency business

Mosaic Insurance has restructured its underwriting and operational teams to focus on its agency business. 

The changes include the promotion of chief of staff Lisa Fontanetta as chief operating officer and Liam Jones, who was executive vice president for strategic growth, to Agency CEO. 

Mosaic said the changes were driven by the company's evolution as a global agency whose business increasingly is driven by trade-capital partners across its seven specialty lines. The company currently underwrites on behalf of 26 insurers (and growing) worldwide, originating more than $1 billion in gross written premium over the past two years alone for agency partners.

“This is an exciting evolution for Mosaic that enhances our operational efficiency and accelerates strategic expansion,” said Co-CEO Mitch Blaser. “It comes at a natural point in our growth plans, when we are focusing on increasing the scale and scope of our valuable agency business, as well as deploying new technologies, and empowering best-in-class specialty leaders.”

“These advancements benefit all our stakeholders and help us expand distribution and product innovation, while capitalizing on discerning, data-led risk selection,” said Co-CEO Mark Wheeler. “Notably, these updates will support the strong allegiances we are building with brokers and agency partners to source profitable underwriting opportunities and bring innovative solutions to the market.”

In the changes: 

• Jones will oversee strategic vision, growth, profitability, and operational excellence of Mosaic’s agency business, along with product and enhanced underwriting capabilities across the group.

• Fontanetta will manage overall operational strategy, efficiency and automation.

• Krishnan Ethirajan, formerly COO, becomes chief digital & AI Officer, driving technology, data and AI strategy, and external delivery partner relationships.

• Charlie Mackay becomes chief underwriting officer, International, overseeing global broker relationships and driving global market engagement strategy, tactics, and execution.

• Anna Jay, who was head of professional liability, becomes Syndicate 1609 Active Underwriter, subject to Lloyd’s and regulatory approval, and will manage overall portfolio structure and risk selection, with strategic oversight of all lines of business.

• David White becomes Managing Director, Product & Portfolio Optimization, overseeing underwriting portfolio development, pricing and governance, as well as product innovation.

• Grant Hopkins becomes Head of FP&A and Strategic Finance within Mosaic’s finance team, guiding the company’s financial strategy and ensuring effective financial planning, analysis, and decision-making processes.

• Heather Oliver takes on the newly created position of Head of Corporate Affairs, responsible for business development strategy, investor and board relations, and broker marketing, among other focus areas.

“Our colleagues and culture are central to Mosaic’s strategic vision as we build our position as a leading underwriting agency in the marketplace,” said Claire Eeles, chief people officer at Mosaic. “We’re promoting our people and aligning them with our growth as a firm, and we’re proud to have been able to leverage the strengths of our existing team to make this happen.”

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