Ironshore, which has a substantial presence in Bermuda, has created a new unit dedicated around cyber claims.
The company formed a computer emergency response team (CERT) comprised of cyber claims coordinators representing each specialty lines division tasked with managing cyber claims across all product lines.
The team will be known as CERT-Ironshore and it will be led by director Howard Panensky, who will in turn report to Mike Mitrovic, Ironshore’s global claims officer.
According to the company CERT-Ironshore will provide insureds a single point of contact for cyber risk claim coordination and collaboration. Its coordinators will offer technical advice and support in response to cyber security incidents and third-party expertise will be available to policyholders at pre-negotiated Ironshore rates.
“In the event of a cyber-related claim, policyholders will benefit from a coordinated claims strategy by accessing coordinators and resources with cyber claims handling expertise,” said Mitrovic. “Howard’s first-hand knowledge and understanding of the complexities of cyber claims will be invaluable in leading CERT-Ironshore.”