ACE has announced it will appoint Paul Wilderspin, formerly of Marsh, as client relationship manager for the UK and Ireland.
Wilderspin will be responsible for driving ACE’s customer service proposition and ensuring that the group’s client relationship management programme delivers quality of service to clients that matches ACE’s underwriting capability.
With over 13 years’ insurance experience, Wilderspin joins ACE from Marsh where he was senior vice president in their risk management practice. Prior to that, he spent 10 years at AXA Corporate Solutions as head of UK key account and broker development management.
He will report to Nick Lee, head of client relationship management, UK & Ireland, and will work closely with the other members of ACE’s client management team, namely Shaun Edwards (global client executive), and Louise Joyce (client relationship manager, UK & Ireland regions).
Commenting on the appointment, Lee says: “We are delighted to have Paul on board as he perfectly complements the skill set already established in the team. We are constantly looking at ways in which we can enhance our service offering to our clients and, as their expectations grow, we strive to deliver a service that meets and satisfies their changing needs.”
He concludes, “Paul’s experience in delivering high class service coupled with our underwriting expertise and global network will ensure that we continue to deliver outstanding service for our clients.”
ACE, appointment, client management, Paul Wilderspin