megan-shao
Megan Shao, head of claims, APAC, Canopius Group
5 September 2022

Canopius appoints head of claims, APAC

Canopius Group has announced the appointment of Megan Shao as head of claims, APAC, effective immediately. She joins following Canopius’ strategic restructure and will report to Mark Newman, chief executive officer, APAC and Gabrielle Folliard, chief claims officer.

Shao brings more than 14 years of specialist claims experience and extensive regional expertise, Canopius said.

She previously worked for Zurich as head of claims, Technical Centre, Hong Kong and head of financial lines & casualty claims, Asia. Prior to this she worked at Chubb as claims manager, financial lines, Greater China.

Newman said: “Our regional success continues to be built on our ability to attract exceptionally talented people and empower them in their roles. Megan will add significant experience and leadership to our team with her regional knowledge across multiple jurisdictions and a broad range of product classes. Paying claims is what our industry does, and I am confident Megan will further improve our overall service standards, strengthen our specialty expertise and be a key member of our regional leadership team.”

Folliard added: “Megan will be a key member of the Canopius claims leadership team, where she will be responsible for claims strategy, driving our claims vision and supporting the ambitious growth plans of the APAC team. Megan’s wealth of experience and expertise will materially enhance our claims proposition in the APAC region.”

Shao said: “The way claims are managed is a vital component of any insurer’s business and it is paramount that our policyholders receive best-in-class claims service that is always fair, responsive and professional. I look forward to working with both internal and external stakeholders to build on the excellent reputation Canopius has in the market.”

Canopius is a global specialty re/insurer with underwriting operations in Australia, Bermuda, China, Singapore, the UK and US. It underwrites through Lloyd’s Syndicates 4444 (managed by Canopius Managing Agents), a US surplus lines insurer, Canopius US Insurance, and Canopius Reinsurance, a Bermuda-based Class 4 Reinsurer.